1. Acceptance
(a) This Agreement is between 2 Weeks Out (we, our or us) and you, the company, entity, or individual who is purchasing any Products, Services or Goods (Goods) from us through our website located at 2weeksout.com (Store).
(b) By purchasing the Goods or Services from us, or proceeding with any quote issued you agree:
(1) that you have reviewed and accept these Terms and Conditions for the Sale of the Goods (Terms); and
(2) that you have the legal capacity to enter into a legally binding agreement with us;
2. Account Holders
(a) You may be eligible to create an account in order to purchase Goods or Services from us (Account), which allows you to pay your invoices on a monthly basis. You may purchase Goods or Services from us with, or without, an account.
(b) When you make create an account and/or make a purchase, you may be asked to provide us with basic Account information such as your name, shipping address, billing address and payment details.
(c) You must ensure that any information that you give us when you create an Account with us, including any personal information, is accurate and up-to-date. All personal information that you give to us will be used to manage your Account and will be treated in accordance with applicable law.
(d) You are liable for all activity under your Account, including all purchases made using your Account details.
(e) You may be required to complete a health assessment questionnaire.
3. Orders
(a) You may order Goods or Services from us through our Store. Any Order placed by you is an offer to purchase the Goods or Services for the price notified (including the delivery and other applicable charges and taxes) at the time you place your Order.
(b) We may, at our absolute discretion, accept or reject an Order. We will endeavour to notify you of a rejection at the time of the Order or within a reasonable time thereafter.
(c) Each Order that we accept results in a separate binding agreement between you and us for the supply of Goods or Services in accordance with the Terms.
(d) It is your responsibility to check the Order details and confirm the accuracy of all aspects of the Order, including the description of the Goods or Services set out in the Order, the pricing, and your contact details before you submit your Order to us.
(e) When your Order has been confirmed, we will provide you with an Order confirmation, which may include an order number, an order ID, the delivery and billing addresses and a description of what was ordered.
(f) If you cancel your Order after we have accepted the Order, you will be liable for any costs that we have incurred, or that we cannot recover, as a result of that cancellation.
4. Price and payments
(a) You must pay us the purchase price of the Goods or Services that you order, plus any US tax. All amounts are stated in USD.
(b) All Programing Plan pricing includes a one-week setup time.
(c) If you have an Account with us, you will automatically be charged monthly.
(d) If you fail to pay your invoice in accordance with clause 4(c), we may suspend your Account and the provision of any Goods or Services under it until we receive payment. If you dispute an invoice, or any part of the invoice, you must notify us of your dispute in writing within 14 days of the date of our invoice, setting out full details of your dispute, and you must pay any undisputed portion of the invoice as set out in clause 4(c).
(e) If full payment has not been made against an invoice as set out in the Terms, we may (at our absolute discretion) immediately cease supplying Goods or Services to you.
(f) You must not pay, or attempt to pay, the Price by fraudulent or unlawful means. In the absence of fraud or mistake, all payments made are final. If you make a payment by debit card or credit card, you warrant that the information you provide to us is true and complete, that you are authorized to use the debit card or credit card to make the payment, that your payment will be honored by your card issuer, and that you will maintain sufficient funds in your account to cover the Price.
(g) Where you have selected a Monthly Service Plan, you must pay the Service Plan Fee each month via direct debit from a credit card or bank account. The direct debit arrangement is subject to additional terms and conditions from our third-party provider, as set out on the website (Store) Should:
(1) You fail to pay any amount when it is due and owing.
(2) You default in the performance of your obligations under these terms and conditions.
(3) You, if an individual, commit an act of bankruptcy. Or, if you are a corporation, becomes subject to external administration or passes a resolution to wind up. Then;
(4) In addition to any other rights we have, you shall be in breach of these terms and conditions, and we shall be entitled to treat the whole of the scope of works repudiated. We may refuse to supply any of
the services to you. We may elect to seek relief through the courts or through a third-party debt recovery service to recover the money, plus interest and additional costs in accordance with the terms and conditions. You shall pay all our collection costs, including solicitor fees, interest, third party expenses and related costs for outstanding amounts. We will be immediately entitled to, without liability, terminate or suspend the provision of future services, in accordance with these terms and conditions, in the event of default.
5. Refund, Hold and Cancellation Policy
(a) We do not offer change of mind returns or refunds to once off plans or service subscriptions. Failure to complete onboarding or check-ins does not entitle you to a refund. Any plans requiring adjustments due to a mistake by 2 Weeks Out will be rectified within 2 business days, this does not entitle you to a full refund.
(b) It is a 3 month minimum subscription when you join our training and nutrition services. You cannot cancel before the 3 months. It is also a 2 week notice to cancel your subscription, please email justin@2weeksout.com to do so. There is no cooling off period, once you join you must commit to the 3 months.
(c) At your request with no less than 14 days written notice, we may put your Programming Plan on hold for a maximum of a single continuous 4-week period in any 12-week period where we provide the Services to you (Hold). During the Hold, we will not provide the Services to you, and you will not be required to pay us the Service Plan Fee. You cannot place your Service Plan on hold during your 3 month minimum term.
(d) Within your first 3 month minimum commitment, you may only upgrade your service plan. You may upgrade, downgrade or cancel your Monthly Service Plan by providing us with at least 30 days written notice to justin@2weeksout.com after your 3 month minimum. Where there is a difference in the Programming Plan Fee as a result of this change, you must pay to us the difference or we will credit the difference towards any future Programming Plan Fees payable by you to us, as applicable. Please note if you are still within your minimum 3 month commitment term a downgrade will not be guaranteed and instead discretionary on the 2WO team. A change of service can be exercised without restriction after the minimum 3 month commitment term. We offer no cooling off period for programming plans.
(e) Refunds for once off plans and services are only available before creation of said plans and services. Once provided no refunds or change of mind requests will be given.
(f) The Programming Plans are non-transferable and cannot be resold or gifted to another party. Under no circumstance can the Account name of the original Service Plan holder be changed.
6. Collection Notice
(a) We collect personal information about you in order to manage your Account, to contact and communicate with you, to respond to your enquiries, to process and dispatch your Orders and for other purposes you give us permission for.
7. General
(a) Disputes: Neither party may commence court proceedings relating to any dispute arising from, or in connection with, these Terms without first meeting with a senior representative of the other party to seek (in good faith) to resolve that dispute (unless that party is seeking urgent interlocutory relief or the dispute relates to compliance with this clause).
(b) Notices: Any notice given under these Terms must be in writing addressed to us at the details set out below or to you at the details provided when you submitted your Order or in your Account. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email.
(c) Waiver: Any failure or delay by a party in exercising a power or right (either wholly or partly) in relation to these Terms does not operate as a waiver or prevent a party from exercising that power or right or any other power or right. A waiver must be in writing.
(d) Relationship of parties: These Terms are not intended to create a partnership, joint venture or agency relationship between the parties.
(e) Photographs: If you provide us with photographs of the Goods including via email or by tagging us on social media, you consent to us publishing such photographs and details (including but not limited to your name, location and date) for our marketing purposes including on the Site and social media.
(f) Feedback and complaints: We are always looking to improve our services. If you have any feedback or a complaint, please notify us on our contact details below and we will take reasonable steps to address any concerns you have.
(g) Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions.
(h) Assignment: You must not assign any rights or obligations under these Terms, whether in whole or in part, without our prior written consent.
(i) Entire agreement: The Terms contain the entire understanding and agreement between you and us in respect of their subject matter.
(j) Amendment: We may, at any time and at our discretion, vary these Terms by publishing varied terms on the Site. Prior to placing an order, we recommend you carefully read the terms that are in effect at that time to ensure you understand and agree to them. For any Order that has been accepted by us, the terms and conditions that apply will be the ones that were in effect (and which you agreed to) when you placed your Order.
For any questions and notices, please contact us at: 2 Weeks Out
Email: justin@2weeksout.com
Last update: 06/20/2024